Refund policy

This Refund and Returns Policy (hereinafter "the Policy") governs all transactional relationships between [Your Store Name] (hereinafter "the Establishment") and its clientele with respect to the return, exchange, and refund of purchased merchandise.

General Policy Framework

Given the singular and non-reproducible nature of deaccessioned merchandise extant from prior proprietorship, the Establishment operates under a restricted returns framework. All articles are offered in a post-custodial capacity and are, accordingly, unique in their individual characteristics. Prospective purchasers are strongly encouraged to review all available product documentation — inclusive of condition notations and photographic representations — prior to the execution of any commercial transaction.

Notwithstanding the foregoing, the Establishment acknowledges its obligations under applicable consumer protection legislation and shall honour all legitimate claims arising therefrom.

Circumstances Constituting Eligibility for Return

The delivered article sustains demonstrable damage attributable to the dispatch and transit process

The delivered article is materially inconsistent with its published description in a manner that would constitute misrepresentation

An erroneous article has been dispatched in substitution for the article originally purchased

Circumstances Precluding Eligibility for Return

A change of preference on the part of the purchaser subsequent to the completion of the transaction

Minor wear and surface characteristics consistent with post-custodial condition as expressly disclosed within the product listing

Dimensional or sizing incompatibility where applicable measurements were furnished within the product documentation

Procedural Requirements for Return Initiation

All return requests must be submitted to [your email] within three (3) calendar days of confirmed delivery. The correspondence must incorporate the assigned order reference number and photographic substantiation of the condition cited as grounds for the return request. The Establishment shall evaluate the submission and furnish a determination within forty-eight (48) business hours of receipt.

Where a return is approved, the physical return of the article must be effectuated within seven (7) calendar days of the issuance of approval. The financial liability for return postage shall be borne by the purchaser, except in circumstances where the return is attributable to an error on the part of the Establishment.

Refund Processing

Upon receipt and inspection of returned merchandise, approved refunds shall be processed to the original payment instrument within five (5) to ten (10) business days, subject to the processing timelines of the relevant financial institution.This Policy has been formulated in accordance with applicable international consumer protection legislation, cross-jurisdictional mercantile frameworks, and globally recognised standards of commercial practice.